F.A.Q

SHOP:

  • ONLINE ONLY. Will announce on socials when/if we do in person sales. 
  • New menu every Tuesday at 12 P.M MST
  •  Orders open until 11:59 P.M MST on Thursday
  •  Limited quantities. 


SHIPPING:

  • Shipping/Pickup Mondays ONLY, unless otherwise stated.
  • Currently, we ONLY ship within CANADA. 

  • Item(s) must be picked up/delivery accepted when stated/agreed upon. If you do not pickup your item(s) or accept delivery within said time frame, you will be refunded, and items will go back up for sale.

  • At the moment, LIL FATS is located in Grande Prairie, Alberta.

  • ALL items ship from Grande Prairie, Alberta. Via CANADA POST unless otherwise stated. 

  • ALL shipping charges reflect courier pricing and it isn't the cheapest, especially for larger/heavier items, it is redonkulous out here.

 

PICKUP:

  • FREE + available to residents/customers of GRANDE PRAIRIE, ALBERTA. Choose this option at checkout. You will receive an instruction email within 24hrs of placing an order. PICKUP LOCATION will be a public establishment, not a private residence. This is also great option for people traveling to GP, just make an order when you're in town and save on the shipping, pick er' up instead! 

 

ORDERS:

  • Please review your shipping information carefully, orders can not be changed once placed. 
  • LIL FATS is not responsible for any lost/damaged/stolen items once shipped. This is a carrier issue, you will need to contact the carrier for help/compensation. 

  • LIL FATS reserves the right to refuse service to any/all people(s).

 

FACK! YOU GOT THE WRONG ITEM?:

  • Please provide your order number, email and a photo of the item you received to HELLO@LILFATS.COM

 

REFUNDS + RETURNS:

  • Due to the nature of the items, NO RETURNS/REFUNDS ARE AVAILABLE ONCE ITEM(S) ARE IN THE CUSTOMERS POSSESSION.



IMPORTANT:

  • LIL FATS products are NOT allergen free. Our products may contain some or all of the following common food allergens: MILK, EGGS, PEANUTS, TREE NUTS, SOY AND WHEAT. LIL FATS is not responsible for any/all effects a customer/consumer may experience from ingesting our product(s). Eat at your own risk. 
  • RUSTIC COMFORT FOOD: Vanessa is a self taught cook + baker, not a food decorator or chef. These are Vanessa's versions of good eats.
  • Prices reflect quality ingredients + time + packaging.
  • Prepared/Packaged in clean/sanitized environment. Gloves/Masks/Hair Nets are worn at all times while preparing/packing products. 
  • Food Safe Certified - by CIFS.
  • All items are as is. No custom orders or substitutions, unless otherwise stated. 

  • PREPARED IN A HOME KITCHEN THAT IS NOT SUBJECT TO INSPECTION.
  • NOT for resale.