F.A.Q
IMPORTANT:

• Lil Fats products are NOT allergen free. Our products may contain some or all of the following common food allergens: MILK, EGGS, PEANUTS, TREE NUTS, SOY AND WHEAT.

• Lil Fats prepares products that may contain or come into contact with common allergens. Customers are responsible for reviewing ingredient information and determining suitability for their own dietary needs, sensitivities, or allergies. By purchasing, you acknowledge and accept this responsibility. 

• PREPARED IN HOME KITCHEN. NOT SUBJECT TO INSPECTION. ---- THIS WILL CHANGE LATE 2026, ALL ITEMS WILL BE MADE IN A COMMERCIAL KITCHEN STARTING IN LATE 2026. MORE INFO TO BE POSTED.

• ALL necessary safety, disinfectant and sanitary precautions are taken.

• FOOD SAFE CERTIFIED

• NOT FOR RESALE
CONTACT:

780-841-6714 ----- TXT | for Pickup + Questions + Any/All inquiries

hello@lilfats.com ----- Any/All inquiries

PICKUP:

• PICKUP ORDERS: will be ready within 24hrs of placing your order. Once ready for pick up, you will receive a email with pickup instructions.

• ALL PICKUPS ARE CONTACTLESS.

• IF ACCOMIDATIONS ARE NEEDED, PLEASE CONTACT US AT 825-250-3937. IF ORDER IS NOT PICKED UP + ACCOMMODATIONS ARE NOT REQUESTED, YOUR ORDER WILL BE CANCELLED AND REFUNDED.
WHO ARE WE:

Just a one woman show, run by a self taught, home baker, in Northern Alberta, Canada. Whipping up one of a kind concoctions and recreating old favorites.
Homemade, from scratch. Always.


- EST. 2020
ORDERS:

• ONLINE ONLY. Will announce on socials when/if we do in person sales. 

• All items are as is. NO custom orders or substitutions, unless otherwise stated. 

• Handmade ALWAYS.

• Small batch. From Scratch.

• Quality ingredients.

• Limited quantities. 
SHIPPING:

•  WE OFFER TRACKED SHIPPING ONLY AT A FLATE RATE OF $10.

• All items are shipped MONDAYS only, unless otherwise stated.

• FREE SHIPPING ON ORDERS OF $100 OR MORE

• SHIPPING WITHIN CANADA ONLY 

• Due to heat, shipping availability can change weekly from the months of May-September. Check item page/info for shipping availability before placing an order. 

• Due to the perishable nature of the items, when choosing shipping, sometimes unforeseen circumstances can occur with weather or carrier issues, your order freshness/state may be compromised. If this occurs, you will be fully refunded. 

• SHIPPING CAN TAKE 2-5 BUSINESS DAYS depending on your location. Upon making a shipped order, you are acknowledging the extended time that it can take for your order to reach you and this is out of Lil Fats & Co. control. If you have any concerns once order arrives please contact us immediately at hello@lilfats.com

• ALL items ship from Grande Prairie, Alberta. Via CANADA POST unless otherwise stated. 

• ALL shipping charges reflect current courier shipping + handling, and it isn't the cheapest, even for smaller items. Sorry!

• Please contact us immediately with any questions or concerns pertaining to dissatisfaction with your items/order. Nothing is more important than making sure our customers are satisfied from start to finish. ----- hello@lilfats.com

• Please review your shipping information carefully, orders can not be changed after 24hrs, once placed. 
DISCOUNTS:

Any discounts are applied to the order total only, before shipping.

REFUNDS + RETURNS:

• Due to the nature of the items, NO RETURNS ARE AVAILABLE ONCE ITEM(S) ARE IN THE CUSTOMER'S POSSESSION.

• You got the wrong item? Please provide your order number, email and a photo of the item you received to HELLO@LILFATS.COM

• Due to the perishable nature of the items, when choosing shipping, sometimes unforeseen circumstances can occur with weather or carrier issues, your order freshness/state may be compromised. If this occurs, you will receive a full refund.

• SHIPPING CAN TAKE 2-5 BUSINESS DAYS depending on your location. Upon making a shipped order, you are acknowledging the extended time that it can take for your order to reach you and this is out of Lil Fats & Co. control. If you have any concerns once order arrives please contact us immediately.

Please contact us immediately with any questions or concerns pertaining to dissatisfaction with your items/order. Nothing is more important than making sure our customers are satisfied from start to finish. ----- hello@lilfats.com

STILL HAVE QUESTIONS?

 CONTACT US