PLEASE READ CAREFULLY.
F . A . Q
WARNING:
LIL FATS BAKESHOP + GRUBHUB products are NOT allergen free. Our products may contain some or all of the following common food allergens: MILK, EGGS, PEANUTS, TREE NUTS, SOY AND WHEAT.
LIL FATS BAKESHOP + GRUBHUB prepares products in a home-based kitchen that may contain or come into contact with common allergens. Customers are responsible for reviewing ingredient information and determining suitability for their own dietary needs, sensitivities, or allergies. By purchasing, you acknowledge and accept this responsibility.
PREPARED IN A HOME KITCHEN THAT IS NOT SUBJECT TO INSPECTION. (Prepared/Packaged in a smoke free/pet free/clean/sanitized environment.Gloves/Mask/Hair Net are worn at all times while preparing/packing products).
NOT for resale.
CONTACT
825-250-3937 ----- TXT | for Pickup + Questions, Any/All inquiries
hello@lilfats.com
PICKUP:
PICKUP DATE WILL BE POSTED WHEN PRE ORDERS OPEN - usually pre-orders are open for a week and then from close to pick up is 4 days.
PICKUP TIMES ARE 7PM - 9PM
PICKUP LOCATION IS A PUBLIC MEETING SPACE AT:
12429 99 St Grande Prairie AB
TIM HORTONS PARKING LOT BY SUPERSTORE
IF ACCOMIDATIONS ARE NEEDED, PLEASE CONTACT US AT 825-250-3937. IF ORDER IS NOT PICKED UP + ACCOMMODATIONS ARE NOT REQUESTED, YOUR ORDER WILL BE CANCELLED AND REFUNDED.
LOCAL DELIVERY:
LOCAL DELIVERY is NOT available at the moment.
INFO:
Small batch. Handmade. Homemade from scratch.
Alberta born + baked.
At home small business. Solo owned and operated.
Online orders only.
SHIPPING + PICKUP available.
WHO ARE WE:
Just a one woman show, run by a self taught, home baker, in Northern Alberta, Canada. Whipping up one of a kind concoctions and recreating old favorites.
Homemade, from scratch. Always.
- EST. 2020
ORDERS:
PRE ORDERS l ONLINE ONLY. Will announce on socials when/if we do in person sales.
All items are as is. No custom orders or substitutions, unless otherwise stated.
Limited quantities.
SHIPPING:
FREE SHIPPING ON ORDERS OF $100 OR MORE.
SHIPPING WITHIN CANADA ONLY
Due to heat, shipping availability can change weekly from the months of May-September. Check item page/info for shipping availability before placing an order.
Due to the perishable nature of the items, when choosing shipping, sometimes unforeseen circumstances can occur with weather or carrier issues, your order freshness/state may be compromised. If this occurs, you will be fully refunded.
BAKED GOODS: WE OFFER TRACKED SHIPPING ONLY AT A FLATE RATE OF $20.
CANDY: WE OFFER TRACKED SHIPPING ONLY AT A FLATE RATE OF $10.
STICKERS: WE OFFER LETTERMAIL SHIPPING ONLY /NO TRACKING AT A FLATE RATE OF $2.
SHIPPING CAN TAKE 2-5 BUSINESS DAYS depending on your location. Upon making a shipped order, you are acknowledging the extended time that it can take for your order to reach you and this is out of LILFATS BAKESHOP + GRUBHUBS control. If you have any concerns once order arrives please contact us immediately at hello@lilfats.com
All items (candy mixes excluded) are shipped MONDAYS only, unless otherwise stated.
Candy Mixes are shipped Monday - Friday
ALL items ship from Grande Prairie, Alberta. Via CANADA POST unless otherwise stated.
ALL shipping charges reflect current courier shipping + handling, and it isn't the cheapest, even for smaller items. Sorry!
Please contact us immediately with any questions or concerns pertaining to dissatisfaction with your items/order. Nothing is more important than making sure our customers are satisfied from start to finish. ----- hello@lilfats.com
Please review your shipping information carefully, orders can not be changed after 24hrs, once placed.
DISCOUNTS:
Any discounts are applied to the order total only, before shipping.
REFUNDS + RETURNS:
Due to the nature of the items, NO RETURNS ARE AVAILABLE ONCE ITEM(S) ARE IN THE CUSTOMER'S POSSESSION.
You got the wrong item? Please provide your order number, email and a photo of the item you received to HELLO@LILFATS.COM
Due to the perishable nature of the items, when choosing shipping, sometimes unforeseen circumstances can occur with weather or carrier issues, your order freshness/state may be compromised. If this occurs, you will receive a full refund.
SHIPPING CAN TAKE 2-5 BUSINESS DAYS depending on your location. Upon making a shipped order, you are acknowledging the extended time that it can take for your order to reach you and this is out of LILFATS BAKESHOP + GRUBHUBS control. If you have any concerns once order arrives please contact us immediately.Please contact us immediately with any questions or concerns pertaining to dissatisfaction with your items/order. Nothing is more important than making sure our customers are satisfied from start to finish. ----- hello@lilfats.com